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What about your Terms and Conditions?
See the Ordering page.
How long do the wicks last?
Our wicks last indefinitely as they are simply transporters
for the oil. They are also adjustable in order to control
the size of the flame. Follow the instructions carefully
in order to ensure the longevity
of your wick.
How do I fill a candle with oil?
After removing the wick use the funnel
supplied to fill via the apperture at the top of the glass.
Do I have to buy oil separately?
Yes. Many candle shops and DIY stores sell the oil, but
we can supply it in the UK if you have any difficulty finding
it locally. We supply some of the highest quality LAMP OIL
available. It is virtually odourless and has a very high
flash point (It will only ignite at high temperatures as
per British safety standard requirements).
What about coloured oil?
The glass and the oil are all clear, although you can still
buy coloured oils in some countries. Our TINTS allow you
to colour your oil to just about any shade imaginable. Each
10ml bottle will colour approx 2 litres of oil. These dropper
bottles allow you to mix and match, drop by drop, until
you achieve your desired colour. They have no effect on
the quality of the oil.
Fragrances?
We do not sell scented oils,
although our incense burner maybe just the trick. Simply
add some water into the vessel above the oil-candle, then
add a few drops of essential oil (widely available), light
the candle, and you're away...
Are they safe?
You should always exercise caution with
naked flames. All of our glass, however, is pyrex, and our
oil has a high flash point as per British safety standard
requirements. If you live outside the UK you will need to
ensure that the candles and oil comply with local legal
requirements and restrictions.
Please read the instructions carefully before
using the candles.
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